Last updated on 02 Dec 2025
Welcome to PlaylistGems. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our collaborative playlist service.
By using PlaylistGems, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Service.
When you connect your Spotify account to PlaylistGems as a host, we collect:
When guests use PlaylistGems to request songs:
We may automatically collect:
PlaylistGems uses cookies and similar tracking technologies to:
2.1. Providing the Service: We use your information to enable playlist creation, song requests, and the core functionality of PlaylistGems.
2.2. Spotify Integration: We use Spotify access tokens solely to manage playlists and search for songs as requested by you and your guests.
2.3. Communication: We may use your email address to send important updates about the Service, security notifications, or respond to your inquiries.
2.4. Service Improvement: We analyze aggregated and anonymized usage data to improve PlaylistGems features and user experience.
2.5. Security: We use collected information to detect and prevent fraud, abuse, and security threats.
3.1. We do not sell your data: PlaylistGems will never sell, rent, or lease your personal information to third parties.
3.2. Spotify: Your playlist data is shared with Spotify as necessary to provide the playlist management features. Your use of Spotify features is also governed by Spotify’s Privacy Policy.
3.3. Service Providers: We may share information with trusted service providers who assist us in operating the Service (e.g., hosting, analytics), bound by confidentiality obligations.
3.4. Legal Requirements: We may disclose your information if required by law, court order, or when necessary to protect our rights or comply with legal proceedings.
4.1. Third-Party Payment Processing: All payment and billing information is processed and stored by our trusted third-party payment providers, including Polar.sh and Stripe. We do not directly collect, process, or store your payment card details, billing addresses, or other sensitive financial information on our systems.
4.2. Subscription References: We only store a reference identifier to your subscription with our payment providers. This allows us to verify your subscription status and provide you with the appropriate service level.
4.3. Payment Provider Privacy: Your payment and billing information is subject to the privacy policies and security practices of our payment providers:
4.4. PCI Compliance: Our payment providers maintain PCI-DSS (Payment Card Industry Data Security Standard) compliance to ensure the security of your financial information.
5.1. Host Data: We retain your Spotify connection data for as long as your account is active. You can disconnect your Spotify account at any time.
5.2. Guest Data: Guest song requests are temporarily stored for the duration of the playlist session and may be retained in anonymized form for analytics.
5.3. Session Data: Temporary session data is automatically deleted after a reasonable period of inactivity.
6.1. We implement industry-standard security measures to protect your personal information, including:
6.2. While we take reasonable precautions, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.
7.1. Access and Portability: You may request access to the personal data we hold about you.
7.2. Deletion: You may request deletion of your personal data by disconnecting your Spotify account and contacting us.
7.3. Spotify Permissions: You can revoke PlaylistGems’ access to your Spotify account at any time through your Spotify account settings.
7.4. Cookies: Most browsers allow you to control cookies through their settings. Disabling cookies may affect Service functionality.
8.1. PlaylistGems may contain links to third-party websites or services, including Spotify. We are not responsible for the privacy practices of these websites. Please review their privacy policies.
9.1. PlaylistGems is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9.2. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
10.1. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11.2. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
12.1. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our support portal.
12.2. For data protection inquiries, you may also reach us at https://support.playlistgems.com/contact.